Kinetic policyholder resources
Access the resources to get the most from Kinetic's workers' compensation solutions.
Tech-driven workers' compensation
Let’s get you up and running. Review the resources below to unlock your full workers’ comp policy benefits.
Getting started
Nationwide portal
Register to access policy
and claim info.
Nurse Triage
Call the 24/7 Nurse Triage hotline to ensure the appropriate level of care.
Rapid Return-to-Work
Help injured employees recover faster, stay engaged, and reduce claims costs.
Claims support
Claims kit
Quickly access claims instructions, key contacts, and required forms.
Medical network provider map
Find nearby medical providers to support injured employees.
Claims reporting guidance
A one sheet to post in your workplace on how to report claims.
Get in touch
Need to reach out to a specific department?
Medical bills
Mail: Nationwide, POB 4113, Clinton, IA 52733-4113
Email: NationwideWC@ddinbound.com
Ebill Payor ID: LV164
Fax: (732) 576-6009
Provider support for bill status:
(800) 240-0809
Nationwide, P.O. Box 182079, Columbus, OH 43218-2079
Claims Management Best Practices
Claims Management Guide
An employer-focused guide for taking a more active role in managing workers’ compensation claims and controlling costs.
First 24 hours after injury
A quick reference checklist of what to do in the first 24 hours after a workplace injury to build trust, maintain compliance, and control costs.
RTW Impact
Understand the impact of return-to-work (RTW) on employers and employees.
RTW Implementation guide
Design your return-to-work (RTW) program with this implementation guide.
RTW Quick start guide
Get up and running with Kinetic's Rapid Return-to-Work program.
Safety checklists
Winter safety
Prevent slips and falls with winter safety tips for delivery drivers.
Safe lifting
Prevent injuries with proper lifting techniques.
Dog bite prevention
Tips to share at your next safety briefing on how to prevent dog incidents.