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For policyholders
Report a claim
Via the 24/7 Nurse Triage Hotline:
This is the preferred method for non-life-threatening injuries.
Phone: (833) 575-3672.
If you do not contact the Nurse Triage Hotline, you will need to report the claim directly to Nationwide by one of the following methods:
Via the Nationwide portal:
Nationwide.com/WorkersCompPortal (if you have not registered, your Client Number is the 6-digit portion of your policy number; select all Access Groups, then Submit)
Email: enewloss@nationwide.com
Phone: (800) 421-3535.
Fax: (800) 554-2899
Additional claims information:
Make a billing inquiry
For Pay-As-You-Go billing inquiries:
Website: http://reliablepremium.comPhone: (888) 731-8703
For Installment Plan and all other billing inquiries:
Phone: (800) 228-6700Email: FLIBLC@nationwide.com
Questions about an audit
For audit inquires or disputes, email ESS-WCAudits@nationwide.com.
Reach loss control
For appointed brokers
Send in a submission
Email your submission to submissions@kineticcomp.com with all required documentation. Review submission guidelines here.
More information
For bind requests, policy changes, or endorsements, contact UWSupport@kineticcomp.com.
For technical support
Do you need help with your Kinetic Reflex devices? We can help!
Email: techsupport@kineticcomp.com