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2026 DATA REPORT

The Return-to-Work Gap

Your clients in parcel, last-mile, and other frontline industries want to bring injured workers back. See what 800+ closed claims reveal about doing it well and the impact.

Parcel delivery driver accommodated at work

Give your frontline clients a return-to-work edge

Return-to-work works the same way in frontline industries as it does anywhere else. The challenge is adoption. Employers on Kinetic's book are closing that gap, through technology, at a pace that hasn't slowed in three years.

What's inside the report?

  • Explore all the findings from a study of 800+ closed claims in industries with frontline workers, backed by a pool of thousands of claims

  • Understand the obstacles employers face in implementing return-to-work

  • Learn how employers are tackling return-to-work

  • Gain insights that help your clients lower claims costs and speed up return-to-work, from an MGA working specifically for industries with frontline workforces

Return-to-work depends on a structured program, but employers without natural 'light-duty' jobs struggle to implement it consistently. That gap is where technology comes in.

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Adam Price, CEO, Kinetic Insurance 

 

Explore insights on return-to-work adoption, the barriers, and the impact 

 
More than 

65%

of accommodated claims close with no indemnity paid at all 
 

Accommodation grew from

55% to 75%

2023 to 2025, most of which sits in Kinetic's proprietary tech-guided Rapid Return-to-Work

 

Why Kinetic

Kinetic is a workers' compensation MGA built for frontline employers, parcel delivery, hospitality, wholesale & warehouse, and manufacturing. AI-driven technology and expert human support turn each claim into clear next steps, reducing injuries, speeding claims, and lowering premiums for the businesses your clients run.

Rapid Return-to-Work is a big part of why. It replaces paper-based programs with a tech-guided one that can be deployed as soon as the next day and runs the same way at every location, no workers' compensation expertise required. More than 75% of Kinetic return-to-work eligible policyholders accommodated at least one injured worker in 2025.

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Download the 2026 Return-to-Work Gap Report

Please complete the form to access the 2026 Return-to-Work Gap Report. Fields marked with an asterisk (*) are required.

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